FAQ
Q: What is your Minimum Order Quantity (MOQ)?
A: We support businesses of all sizes. For our stock metal pens, MOQ starts as low as 1000 pcs with laser engraving. For fully custom OEM projects, MOQ typically starts at 3000 pcs depending on the design complexity.
Q: Can I get a sample before ordering?
A: Yes! We provide free existing samples to check quality (shipping cost collected). Custom pre-production samples with your specific logo can be ready in just 7-10 days.
Q: Where is your factory located?
A: We are a direct manufacturer based in Ningbo, China, the global hub for stationery production. Being close to the Ningbo Port ensures fast and cost-effective shipping worldwide via sea or air.
Q: Do you offer design services?
A: Absolutely. Our in-house design team can provide free virtual mockups of your logo on any pen model within 24 hours. Just send us your vector file (AI/PDF).